St Helier Jersey

Fixed term vacancy
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Call Centre Agent

We currently have a 12 month fixed term opportunity for a Call Centre Agent within a busy Contact Centre. This role is responsible for providing call centre support investigating and resolving fixed line faults, escalating to engineers where necessary. Ideal candidates will possess excellent customer care skills, with the ability to deal effectively with difficult customers.

You will have:

Previous experience in a customer service environment Confidence using computer system Attention to detail with accurate recording of information The ability to remain calm under pressure Excellent verbal and written communication skills

For further details please contact Laura Millen on 01534 707812 or at laura@excel-recruitement.com
If you are looking for new jobs in Jersey, contact us on 01534 707800 or email hello@excel-recruitment.com.