Our Client is seeking a Senior Systems Administrator to join their team.

Key Responsibilities:

• Processing, allocating and coordinating responses to Service Desk incidents and requests and ensuring problems are resolved
• Assisting the Service Desk and Infrastructure management with the prioritisation, allocation, tracking and escalation of Service Desk incident/request tickets and queues
• Communicating with vendors, suppliers, the business and their external clients
• Supporting the capability, functionality and sustainability of infrastructure components (including hardware, software and network)
• Ensuring technology processes and procedures are documented, delivered and operated according to the principles of professional practices, agreed business criteria, accountability, openness, clarity of roles and responsibilities, and that there are effective systems for audit and control

Key Requirements:

• Five years’ experience in a similar technology-focused Service Desk role
• A proven track record of delivering similar capabilities
• Supporting qualifications

For more information, please contact Stu on 01534 707816 or email your CV to jobs@excel-recruitment.com