Our client are seeking an Operations Administrator to join their team.
The successful candidate will be involved in running daily control reports, confirming trade instructions with funds, managing the in-house database of fund information, and overseeing the transfer workflows relating to client instructions. They will also be responsible for ensuring client trades and queries relating to these are processed in good time.
What will you do
- Ensure that fund documentation relating to client instructions are accurately completed and submitted to fund managers within defined service level agreements.
- Ensure that the digital workflow of client instructions is accurately completed within defined service level agreements.
- Support the team in monitoring outstanding fund trades and chasing contract notes where required.
- Assist with the fund acknowledgement process and monitor all outstanding trades ensuring we maintain defined service level agreements.
- Escalate any issues arising from instructions being chased to Assistant Manager/Line Manager.
- Support with any AML requirements for new Fund Placements and ongoing nominee holdings.
- Support all team members to ensure all allocated work is completed in a timely manner with high standards being maintained.
What do you need to succeed?
Must-have
- A working knowledge of Hedge Funds and Unit Trust funds
- Client focus mindset to ensure that all client queries/enquiries are dealt with in a professional manner, within the defined time frame.
- Ability to work to tight deadlines.
- Possess good interpersonal skills to allow for a good relationship with external and internal contacts.
- Should be proficient with investigating and have good problem-solving skills to be able to resolve queries and initiate solutions using own initiative.
Nice-to-have
- Knowledge of Securities Operations an advantage. A good understanding of other operational areas would be beneficial, however full training will be provided.
For more information, please contact Jamie on 707812 or email your CV to jobs@excel-recruitment.com