Our client is seeking an Onboarding Support Manager to oversee the day-to-day operations of the Client Lifecycle team.

This role involves managing first-line support for technical issues, maintaining data quality in systems, and collaborating with internal and external stakeholders.

Responsibilities:

• Troubleshoot technical issues on acceptance systems.
• Participate in global working groups and communicate future developments.
• Manage data quality and oversee report writing and management information platforms.
• Lead on Acceptance and KYC UAT, as appropriate.
• Manage relationships with internal and external stakeholders

Requirements:

Essential skills: Experience in managing client risk, problem-solving ability, and workflow management.

Desirable skills: Quality management, client-facing experience in Salesforce, and knowledge of risk management.

For more information on this role please contact Stu on 707816 or email your CV to jobs@excel-recruitment.com