Our client are seeking a Business Manager, Service Lines to join their team. 

Key Responsibilities

Working with the Senior Business Manager, Service Lines, Service Line Heads and the Executive Board member, you'll be responsible for managing the cycle of constructing/renewing and reviewing and agreeing the service line business plans and associated budgets as well as taking the lead in coordinating the implementation of the agreed plan(s) to ensure that goals are met in the relevant timeframes, and within budget.

This includes liaising with partners and other stakeholders to:

• develop a key metrics dashboard to optimise management of the Service Lines
• facilitate the increase in income and improvement in net profit margins by analysing and reporting on data related to resources and measurements of performance e.g. profitability, lock up, team shape, resource allocation and utilisation
• use data to identify hotspots and undertake 1-2-1 discussions with specific Partners to understand issues/barriers, articulating these in a 'to the point' way for discussion and agreement on next steps by the Service Line Heads and relevant Executive Board member  
• identify, explain and when agreed manage the continuous improvement of Service Line processes so that they are efficient and effective 
• keep momentum behind agreed projects (in collaboration with the relevant Business Services lead where required) 
• support the continuous cycle of performance management by working with Executive Support – Service Lines and monitoring  performance management, learning and development platform (DWO), liaising with HR and the other Business Services Directors gathering feedback on key focus areas, and providing relevant supporting performance management data/information to drive a high performance culture 

Skills, Knowledge and Expertise

• A sound commercial acumen, ideally gained from working in the legal or accounting sectors
• Excellent interpersonal and written communications skills with a proven ability of successfully interacting professionally with a diverse group of all levels of stakeholders and subject matter experts to drive change
• Project management skills, with a related qualification ideal but not imperative
• Tech-savvy, with a digital-first mindset
• Superior time management and organisational skills including the ability to manage multiple responsibilities simultaneously and deliver to deadlines, taking accountability for actions and ideas from inception to delivery

For more information, please contact Ben on 707811 or email your CV to jobs@excel-recruitment.com