Our client are seeking a dynamic Assistant Manager - Procedural Change to join their team.

You will work closely with cross-functional teams to identify, plan, and implement procedural changes that enhance efficiency, ensure regulatory compliance, and improve customer service outcomes.

Key Accountabilities

• Process Optimisation: Collaborate with internal stakeholders to identify areas for process improvement and operational efficiency in line with objectives
• ​Procedural Analysis: Conduct thorough assessments of existing procedures, identifying bottlenecks, risks, and opportunities for improvement
• ​Change Implementation: Lead the implementation of procedural changes, ensuring all initiatives align with the bank’s strategic goals and regulatory requirements  
• ​Stakeholder Engagement: Act as a liaison between departments such as Risk, Compliance, IT, and Operations to ensure seamless integration of new procedures
• ​Training & Support: Coordinate and deliver training sessions for staff on new procedures, ensuring successful adoption and understanding across the organisation
• ​Compliance & Risk Management: Ensure that all process changes are compliant with international banking regulations and local legal requirements, minimising operational risks

Essential Requirements

• 3+ years of experience in process improvement, operations, or procedural change within the financial services industry, preferably in an international bank
• Experience in managing change in a complex, regulatory-driven environment
• Familiarity with process improvement and banking systems
• Strong analytical skills with the ability to interpret data and identify trends
• ​Proficiency in process mapping and process re-engineering 
• ​Knowledge of international banking regulations and risk management

For more information, please contact Stu on 707816 or email your CV to jobs@excel-recruitment.com